Orvis: the best of the good

For great customer service, I can’t think of any company which beats Orvis.  Their products are a bit pricey but the quality is excellent, and everything comes with a lifetime replacement guarantee.  Orvis has replaced one of our dog beds twice, each time after Dante chewed a hole in it.  They do this at their own expense, and always with a friendly and a courteous email.  On other occasions when I’ve written to ask about replacement parts (for example, replacement polyfil for the dog bed), they’ve promptly sent me a link to the item in question.  I think they’re just a super company, and I’d happily recommend them to anyone.  Thank you, Orvis, for great Internet customer service! 

Posted by Leigh-Ann on 07/20 at 11:44 AM

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